Running a marathon takes hard work, training, dedication, and goal setting. A runner must eat healthy, practice daily, wear appropriate shoes, and aim for different milestones before competing in the race. Companies today can learn from the runners, and with Khayal’s help, will be equipped for the race.

All 360 of CBK’s front-line staff attended the ABC’s of Service Excellence in 2008. Twenty participants were invited to the interactive sessions that were held in a hotel to ensure their readiness to learn. Our expert facilitators ensured that new skills were imparted to the teams in a fun and engaging way. Sessions were 3 days long, 8 hours per day.


Commercial Bank of Kuwait


Service Quality ABC Training - CBK Training