Running a marathon takes hard work, training, dedication, and goal setting. A runner must eat healthy, practice daily, wear appropriate shoes, and aim for different milestones before competing in the race. Companies today can learn from the runners, and with Khayal’s help, will be equipped for the race.

In the process of developing a customer care program for Burgan Bank, Khayal conducted an online staff satisfaction survey to assess its internal customers’ motivation. After conducting the survey the Bank was able to measure satisfaction and importance and learned which gaps exist in order to address weaknesses.


Burgan Bank


Online Survey - Burgan Bank Employee Moral