Running a marathon takes hard work, training, dedication, and goal setting. A runner must eat healthy, practice daily, wear appropriate shoes, and aim for different milestones before competing in the race. Companies today can learn from the runners, and with Khayal’s help, will be equipped for the race.

Burgan Bank identified to groups of staff to work in the soon to open new concept retail branches. Twenty frontline participants, including branch managers and supervisors attended the ABC’s of Service Excellence in 2008. The interactive sessions were held in a hotel to ensure their readiness to learn. Our expert facilitators ensured that new skills were imparted to the teams in a fun and engaging way. Sessions were 3 days long, 8 hours per day.


Burgan Bank


Service Quality ABC Training - Burgan Bank Training