The starting block for the long-term success of any firm is a deep understanding of its customers’ needs, expectations, and perceptions of the company. Both in-depth qualitative research, to learn underlying feelings and attitudes, as well as larger sample quantitative surveys, to estimate market share, satisfaction, and likelihoods, are offered.
Corniche Club sought the help of Khayal to measure its customers’ perception of its service. As a result, we designed an online survey that was sent out to all its clients and feedback was quick and efficient. This virtual platform enables the Club to repeatedly measure client satisfaction and immediately address any shortcomings.
Al Corniche Club
Online Survey - Al Corniche Club Customer Satisfaction